Terms of Service

Last Updated: July 17, 2026

Welcome to Starka Home, a brand operated by Starka Exteriors LLC (“Starka Home,” “Starka Exteriors LLC,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website located at https://www.starkahome.com and any services we provide. By accessing our website or using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using the Starka Home website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy located at: https://www.starkahome.com/privacy

2. Services

Starka Exteriors LLC, doing business as Starka Home, provides professional exterior home improvement services, including but not limited to:

• Residential roofing installation, repair, and replacement
• Siding installation and replacement
• Gutter installation, repair, and cleaning
• Free consultations and estimates
• Project planning and management

Specific services, pricing, materials, and availability may change without notice and will be outlined in your individual service agreement.

3. Service Area

We primarily serve Tri-Cities, Eastern Washington, and Southeast Idaho, including:

• Benton County
• Franklin County
• Yakima County
• Walla Walla County
• Grant County
• Adams County
• Columbia County
• Bonneville County
• Madison County
• Bannock County
• Bingham County

Service outside these areas may be available and may require additional travel charges.

4. Quotes and Estimates

All estimates are provided in good faith based on information available at the time of inspection. Final pricing may vary due to unforeseen site conditions, customer-requested changes, material pricing, code requirements, or other circumstances.

Unless otherwise stated, estimates remain valid for 30 days.

5. Service Agreements

Before work begins, both parties will execute a written service agreement outlining:

• Scope of work
• Materials
• Timeline
• Pricing
• Payment schedule
• Warranty information
• Project-specific terms

The signed service agreement controls over any prior verbal or written discussions.

6. Payment Terms

Payment schedules are defined in your service agreement and may include:

• Initial deposit
• Progress payments
• Final payment upon completion

We accept cash, checks, and major credit cards. Late payments may be subject to fees or interest as permitted by applicable law.

7. Cancellations

Customer Cancellations

Cancellation rights are governed by your service agreement. Deposits may be non-refundable if materials have been ordered or work has commenced.

Company Cancellations

We reserve the right to delay, reschedule, or cancel services due to weather, material shortages, safety concerns, unforeseen conditions, or customer breach of the service agreement.

8. Warranties

Warranty coverage for workmanship and materials will be described in your service agreement.

Warranty coverage may be void if:

• Work is modified by unauthorized parties
• Damage results from neglect or improper maintenance
• Damage results from severe weather or acts beyond our control
• Payment obligations have not been fulfilled

Manufacturer warranties remain subject to their individual terms.

9. Customer Responsibilities

You agree to:

• Provide accurate project information
• Allow reasonable access to the property
• Obtain permits when required unless otherwise agreed
• Protect personal belongings
• Maintain homeowners insurance
• Promptly communicate concerns
• Make payments according to the service agreement

10. Limitation of Liability

To the fullest extent permitted by law, Starka Exteriors LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of our website or services.

Our maximum liability shall not exceed the amount paid for the services giving rise to the claim.

We are not responsible for damage to hidden utilities, irrigation systems, septic systems, or other concealed property conditions that were not disclosed before work began.

11. Insurance and Licensing

Starka Exteriors LLC maintains applicable licensing and insurance required to perform our services. Proof of insurance is available upon request.

12. Website Use

You agree not to:

• Use the website unlawfully
• Attempt unauthorized access
• Upload malicious software
• Copy or scrape website content without permission
• Violate applicable intellectual property laws

13. Intellectual Property

All website content, including text, graphics, logos, photographs, videos, software, and designs, is the property of Starka Exteriors LLC or its licensors and is protected under applicable intellectual property laws.

14. Reviews and Testimonials

By voluntarily submitting a testimonial, review, photograph, or similar content, you grant us permission to display that content for marketing and promotional purposes. We may edit submissions for grammar or length while preserving their original meaning.

15. SMS Messaging Terms

If you provide your mobile phone number and expressly opt in to receive text messages from Starka Exteriors LLC, you agree to receive SMS communications regarding your relationship with us.

These messages may include:

• Appointment reminders
• Estimate scheduling
• Project updates
• Customer support communications
• Account notifications
• Occasional promotional offers regarding our products and services

Message Frequency

Message frequency varies based on your interactions with us.

Message and Data Rates

Message and data rates may apply according to your mobile carrier’s plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

Help

For assistance, reply HELP to any message or contact us using the information below.

Consent

Your consent to receive SMS messages is not a condition of purchasing any products or services.

Users opt into SMS communications by submitting website forms or otherwise providing their express consent.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Participation in our messaging program is also governed by our Privacy Policy.

16. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter informally.

If resolution cannot be reached, these Terms shall be governed by the laws of the State of Washington, and any legal action shall be brought exclusively in the courts located within the State of Washington.

17. Indemnification

You agree to indemnify and hold harmless Starka Exteriors LLC, its officers, employees, agents, affiliates, and contractors from any claims, damages, losses, liabilities, or expenses arising from your breach of these Terms or misuse of our website or services.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Changes to These Terms

We reserve the right to update these Terms at any time. Changes become effective immediately upon posting to this website with an updated “Last Updated” date.

Continued use of our website or services constitutes acceptance of the revised Terms.

20. Entire Agreement

These Terms, together with our Privacy Policy and any signed service agreement, constitute the complete agreement between you and Starka Exteriors LLC regarding your use of our website and services.

21. Contact Information

Thank you for choosing Starka Home. We appreciate the opportunity to earn your business.