Terms of Service

Last Updated: January 20, 2026

Welcome to Starka Exteriors. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Starka Exteriors website (https://starkahome.com) or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

2. Services Description

Starka Exteriors provides professional exterior home upgrades services in Tri-Cities & Eastern Washington. Our services include but are not limited to:

• Residential roofing installation, repair, and replacement
• Siding installation and replacement
• Gutter installation, repair, and cleaning
• Free consultations and estimates
• Project planning and management

Specific services, pricing, and availability are subject to change and will be outlined in individual service agreements or contracts.

3. Service Area

We primarily serve Tri-Cities & Eastern Washington, including the following counties:

• Benton County
• Franklin County
• Yakima County
• Walla Walla County
• Grant County
• Adams County
• Columbia County

Service availability outside these areas may be limited and subject to additional fees. Please contact us to confirm service availability for your location.

4. Quotes and Estimates

Free consultations and estimates provided by Starka Exteriors are approximate and based on information available at the time. Final pricing may vary based on actual conditions discovered during project execution, material costs, unforeseen complications, or changes to project scope. All quotes are valid for 30 days unless otherwise specified.

5. Service Agreements and Contracts

Once you accept a quote and agree to proceed with services, we will provide a written service agreement or contract that includes:

• Detailed scope of work
• Materials to be used
• Project timeline and schedule
• Total cost and payment terms
• Warranty information
• Terms and conditions specific to your project

Both parties must sign the service agreement before work begins. The service agreement supersedes any prior oral or written communications regarding the project.

6. Payment Terms

Payment terms will be specified in your service agreement and typically include:

• Deposit: A deposit may be required to schedule work and order materials
• Progress Payments: For larger projects, payments may be due at specific milestones
• Final Payment: Final payment is due upon completion and your satisfaction with the work

We accept various payment methods including cash, check, and credit cards. Late payments may be subject to interest charges as permitted by law.

7. Cancellations and Changes

By Customer

You may cancel or modify your service agreement according to the terms specified in your contract. Cancellations may be subject to fees to cover materials ordered, work completed, and scheduling commitments. Any deposits paid may be non-refundable if materials have been ordered or work has begun.

By Starka Exteriors

We reserve the right to cancel or reschedule services due to weather conditions, material availability, unforeseen circumstances, or if you fail to meet the terms of the service agreement. We will make reasonable efforts to notify you promptly and reschedule at the earliest opportunity.

8. Warranties and Guarantees

Starka Exteriors stands behind the quality of our work. Specific warranty terms for materials and workmanship will be detailed in your service agreement. Warranties typically cover defects in workmanship and may vary by service type. Manufacturer warranties on materials are separate and subject to manufacturer terms.

Warranties may be void if:

• Damage results from improper maintenance or neglect
• Modifications are made by unauthorized persons
• Damage is caused by extreme weather, acts of God, or other events beyond our control
• Payment obligations are not fulfilled

9. Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your property and project requirements
• Ensure access to the work area during scheduled times
• Obtain any necessary permits or approvals (unless otherwise agreed in writing)
• Remove or protect personal property and landscaping that may be affected by work
• Notify us promptly of any concerns during the project
• Make timely payments according to the service agreement
• Maintain appropriate homeowner's insurance

10. Limitation of Liability

To the fullest extent permitted by law, Starka Exteriors shall not be liable for any indirect, incidental, consequential, or punitive damages arising from our services or these Terms. Our total liability shall not exceed the total amount paid by you for the specific service giving rise to the claim.

We are not responsible for damage to underground utilities, septic systems, irrigation systems, or other hidden structures unless you have provided accurate written information about their locations prior to work beginning.

11. Insurance and Licensing

Starka Exteriors maintains appropriate insurance coverage and required licensing for our services in Tri-Cities & Eastern Washington. We comply with all applicable state and local regulations. Proof of insurance and licensing is available upon request.

12. Website Use

When using our website, you agree to:

• Provide accurate and complete information in all forms and communications
• Not use the website for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not transmit any harmful code, viruses, or malicious software
• Not scrape, copy, or harvest content from our website without permission
• Respect all intellectual property rights

13. Intellectual Property

All content on the Starka Exteriors website, including text, graphics, logos, images, and software, is the property of Starka Exteriors or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

14. Testimonials and Reviews

We may display testimonials and reviews on our website. By providing a testimonial or review, you grant us permission to use your name, comments, and any photos you provide for marketing purposes. We reserve the right to edit testimonials for length and clarity while maintaining the original sentiment.

15. Dispute Resolution

If a dispute arises between you and Starka Exteriors, we encourage you to contact us directly to seek a resolution. We are committed to addressing your concerns promptly and professionally. Any disputes that cannot be resolved informally shall be governed by the laws of the State of Washington, and you agree to submit to the exclusive jurisdiction of courts located in WA.

16. Indemnification

You agree to indemnify and hold harmless Starka Exteriors, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of our services.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.

19. Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Starka Exteriors regarding our services and supersede all prior communications and agreements.

20. Contact Information

If you have any questions about these Terms of Service, please contact us:

Thank you for choosing Starka Exteriors. We look forward to serving you with quality exterior home upgrades services!